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Shipping

Do You Ship Internationally?

Yes, we ship to all parts of the globe

How Long Will It Take To Get My Package?

Approximately 20-30 days under normal circumstances

Payment

What Payment Methods Are Accepted?

Pieux Organic features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.

PayPal: Shop easily online without having to enter your credit card details on the website.

Razorpay: Fast Credit card/Debit card/Net Banking options are available

Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Is Buying On-Line Safe?

On Pieux Organic, every purchase is made with maximum security thanks to the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.

Orders & Returns

How do I place an Order?

On each product page, you will find all available sizes and colors, a description and the composition of the item. Click on the product image to zoom in and see all of the details.

How to order

  1. From the item page, select the desired color and size of the product
  2. Add the product to your Shopping Cart
  3. Once you have finished shopping, click the “Proceed to Checkout” button in your Shopping Cart
  4. Enter your email and your shipping address
  5. Select a payment method

Check that the information you entered is correct and click “Place Order”

You will receive a confirmation email shortly after with the details of your order. From this moment on, our warehouse will take care of everything and as soon as the order ships, we will notify you with another confirmation email.

How Can I Cancel Or Change My Order?

Unfortunately you cannot. Each order is processed automatically and once it has been confirmed, it is not possible to modify the details or cancel the order. To purchase additional items, you must place a new order.

Do I need an account to place an order?

To make purchases on Pieux Organic you do not need to register; however, we suggest you create an account to access exclusive areas and services dedicated to our customers.

How Can I Return a Product?

Returns and replacements are only allowed if the product delivered is received in a damaged condition. Any returns and replacements on grounds of size issues or any other concern excluding damage will not be allowed

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